Every day presents an opportunity for growth. “Are you growing or dying?” It’s a question Coach Lou Holtz often asks during his presentations, and I’ve been very fortunate to see him speak several times. Each time I am inspired by the personal examples he shares and his stories of how continuous growth propels success. I […]
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From Thanks to Thriving: The Business Case For Gratitude
In all our work with leaders and clients in the past 23 years, one thing we’ve never heard is this: “We give way too much recognition and appreciation around here. If you could fix that, this place would be great!” Instead, we often hear: “I don’t get a lot of recognition or appreciation” OR“We aren’t great […]Two of the Most Important Questions You Should Ask When Starting a Change Process
Organizations make decisions that create change every day, from structure, mergers, acquisitions, processes, technology, service models and methods, etc. It is what comes after the decision to change that determines the difference between success and failure. To lay the foundation for success, start any change process with two questions: 1. From a business perspective, […]
Handling Adversity
We’ve all heard the old adage “Life is 10% of what happens to you, and 90% of how you react!” That is especially true for leaders in times of challenge. When things don’t go well and we experience lost clients/customers, budget overruns, turnover, bad PR, negative customer or employee feedback, slow sales or other adversity, […]
When Winning Overshadows Performance
Mike Krzyzewski, head basketball coach at Duke University, is known to be a great leader, demanding coach, and a stickler for performance. One of his quotes that resonates in both sports and business is “When you win, sometimes it overshadows a poor performance.” Today, I see companies face this challenge, perhaps without even realizing it. There […]
Unlocking and Unleashing Strengths
One of our Archos team members, Tom Porter, often says, “You do best what you like to do best!”, and the research on strengths proves he is right. So, why don’t managers and employers take advantage of innate talents or strengths? The data is actually quite surprising on how often they don’t. Gallup’s research has found […]
Promoting Learning by Combatting the Forgetting Curve
Training and development is critical for every organization, and most invest heavily in learning each year. Training topics can include technical, technology or process updates, leadership or “soft” skills, and revenue generation (e.g., sales, innovation, practice development, etc.) just to name a few. With the current dynamic work environment, new requirements for learning are almost […]